Privacy Policy

greenzenbonsai.com

In accordance with Organic Law 3/2018 LOPD-GDD and the European General Data Protection Regulation (GDPR), we have updated our Privacy Policy. This website respects and safeguards users’ personal data, ensuring that your rights are guaranteed.Please note that this Privacy Policy may change based on legislative or self-regulatory requirements, so users are advised to periodically review it. It applies when users choose to fill out any of the contact forms that require personal data.greenzenbonsai.com has adapted this website to comply with the requirements of Organic Law 3/2018 LOPD-GDD, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data (GDPR), and also with Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSICE).

Controller of Your Personal Data
  • Identity of the Controller: greenzenbonsai.com

  • As required by the aforementioned General Data Protection Regulation, the personal data you provide through the website’s forms will be treated as “Users of the website and subscribers.” For user data processing, we implement all the technical and organizational security measures required by current legislation.

    Principles Applied to Your Information

    In processing your personal data, we adhere to the following principles in accordance with the requirements of the new European data protection regulation:• Principle of lawfulness, fairness, and transparency: We will always require your consent to process your personal data for one or more specific purposes, which we will inform you of transparently beforehand.• Principle of data minimization: We will only request data that is strictly necessary for the purposes for which it is required.• Principle of limited storage period: Data will be kept for no longer than necessary for the purposes of processing. We will inform you of the corresponding retention period, and for subscriptions, we periodically review our lists and remove inactive records after a considerable time.• Principle of integrity and confidentiality: Your data will be processed in such a way as to ensure adequate security of personal data and confidentiality. We take all necessary precautions to prevent unauthorized access or misuse of user data by third parties.How Have We Obtained Your Data?The personal data we process comes from:

    • Contact formPhoneEmailVisits

    What Are Your Rights When You Provide Us Your Data?Interested parties have the right to:• Request access to personal data related to the data subject.• Request rectification.• Request deletion of our database.• Request restriction of processing.• Object to processing.Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. Under certain circumstances, interested parties may request the limitation of the processing of their data; in this case, we will only retain them for the exercise or defense of claims. Under certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. greenzenbonsai.com will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of potential claims. As an interested party, you have the right to receive the personal data that concern you, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit them to another controller when:• The processing is based on consent.• The data have been provided by the data subject.• The processing is carried out by automated means.Interested parties also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.For What Purpose Do We Process Your Personal Data?Your personal data will only be used for the following purposes:• Conduct necessary commercial and administrative activities with website users.• Send advertising commercial communications by email, fax, SMS, MMS, social communities, or any other electronic or physical means, in case the User has expressly consented to receiving commercial communications electronically through subscribing to the newsletter.• Respond to queries and/or provide information requested by the User.• Provide services and/or products contracted or subscribed by the User.• Use your data to contact you, both electronically and non-electronically, to obtain your opinion about the service provided.• Notify changes, important developments in the privacy policy, legal notice, or cookie policy.The data of clients and/or suppliers will be processed within the contractual relationship that binds them to the controller, in compliance with the administrative, tax, accounting, and labor obligations that are necessary under current legislation.You can revoke your consent at any time by sending an email with the subject “Unsubscribe” to admin@greenzenbonsai.comIn accordance with LSSICE, greenzenbonsai.com does not engage in SPAM practices. Therefore, commercial emails are not sent by email that have not been previously requested or authorized by the User. Consequently, in all communications received from the provider, the user has the possibility of canceling their express consent to receive our communications.We will not process your personal data for any other purpose than those described, except by legal obligation or judicial requirement.According to Organic Law 3/2018 (LOPD-GDD) and the European General Data Protection Regulation (GDPR) 2016/679, greenzenbonsai.com will be responsible for processing the data corresponding to Users of the website and subscribers. greenzenbonsai.com does not sell, rent, or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. We always maintain the highest security standards.Sending an email message for contact purposesA special case of data processing at greenzenbonsai.com refers to email messages that users send to contact our company to ask questions about our products. While there is a data capture form for contact purposes, users can also send email messages. For this purpose, greenzenbonsai.com uses the Gmail email system (Google). Users’ messages for this purpose are stored in greenzenbonsai.com’s Gmail account, and the corresponding data (email and name) are subject to Google’s privacy policy. The data stored in the Gmail account is neither transferred nor shared with anyone, and you can exercise your legal rights as specified in this privacy policy.Legitimacy for Data ProcessingThe legal basis for data processing is the consent provided to carry out the aforementioned purposes, which will be requested when you check the corresponding box when collecting your data.Failure to provide requested personal data or not accepting this privacy policy will result in the inability to subscribe, register, or receive information about the provider’s products and services.To contact or submit forms on this website, consent to this Privacy Policy is required. The prospective or commercial offer of products and services is based on the consent requested.In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting, and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting, and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties.Categories of DataThe categories of data processed are identifying data. Categories of especially protected data may also be processed.How Long Will We Keep Your Data?The provided personal data will be retained:Until it is requested to be deleted by the data subject.To Which Recipients Will Your Data Be Disclosed?Many of the tools we use to manage your data are contracted by third parties. To provide strictly necessary services for the development of the activity, www.greenzenbonsai.com shares data with the following providers under their respective privacy conditions:Google Analytics: an analytical web service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies,” which are text files located on your computer, to help www.greenzenbonsai.com analyze how users use the website. The information generated by the cookie about your use of www.greenzenbonsai.com will be transmitted to and stored by Google on servers in the United States. The IP address is anonymized, so it will not be collected by Google.Gmail. In this service, messages sent by users for contact purposes are stored.NavigationWhen browsing www.greenzenbonsai.com, non-identifiable data may be collected, including IP addresses, geographic location (approximately), a record of how services and locations are used, and other data that cannot be used to identify the user. Among the non-identifying data are those related to your browsing habits through third-party services.This website uses the following third-party analysis services:• Google Analytics We use this information to analyze trends, manage the site, track user movements around the site, and gather demographic information about our user base as a whole.Secrecy and Data Securitywww.greenzenbonsai.com is committed to the use and treatment of the personal data included in users’ information, respecting its confidentiality and using it according to its purpose, as well as fulfilling its obligation to store and adapt all measures to prevent alteration, loss, unauthorized processing, or access, in accordance with the current regulations on data protection.www.greenzenbonsai.com cannot guarantee the absolute invulnerability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.As for the confidentiality of processing, greenzenbonsai.com must ensure that any person authorized by us to process customer data (including its staff, collaborators, and providers) is under the appropriate obligation of confidentiality (whether contractual or legal).When a security incident occurs and greenzenbonsai.com becomes aware of it, it will notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.Accuracy and Truthfulness of DataAs a user, you are solely responsible for the accuracy and correctness of the data you provide to www.greenzenbonsai.com, freeing greenzenbonsai.com from any liability in this regard.Users guarantee and respond, in any case, to the accuracy, validity, and authenticity of the personal data provided, and agree to keep them duly updated. The user agrees to provide complete and correct information in the contact form or in the Courses and Events form.Acceptance and ConsentThe user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing thereof by greenzenbonsai.com in the manner and for the purposes indicated in this privacy policy.RevocabilityThe consent given, both for the processing and for the transfer of data of interested parties, is revocable at any time by communicating to greenzenbonsai.com in the terms established in this Policy for the exercise of ARCO rights and those established in the different regulations in force. This revocation will not be retroactive in any case.Changes to the Privacy Policy greenzenbonsai.com reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as to industry practices. In such cases, greenzenbonsai.com will announce the changes on this page with reasonable notice before they come into effect.Commercial Emails In accordance with LSSICE, www.greenzenbonsai.com does not engage in SPAM practices, so it does not send commercial emails by electronic means that have not been previously requested or authorized by the user.According to the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, www.greenzenbonsai.com is committed to not sending commercial communications without properly identifying them.Official Communication Channels The user is informed that the means enabled by the company to communicate with customers and other affected parties are the corporate phone, company mobile phones, and corporate email.If you send personal information through a means of communication other than those indicated in this section, greenzenbonsai.com is exempt from liability regarding the security measures that the medium in question has in place.Recipients of Transfers or Transfers greenzenbonsai.com does not make any transfers or communications of data unless there is a reasonable need to comply with a judicial procedure, legal obligation, or prior obtaining of the user’s consent. No international transfers of your personal data will be made without your prior consent, without prejudice to the possibility of blocking or canceling your account if there may be indications of the commission of a crime by the user. The information provided will be only what the provider has at that time.greenzenbonsai.com will not transfer the collected data to third parties unless there is a reasonable need to comply with a judicial procedure, legal obligation, or prior obtaining of the user’s consent.Language The language applicable to this Privacy Policy is Spanish. Therefore, in case of any contradiction between the versions provided in other languages, the Spanish version will prevail.Legislation In general, the relationships between greenzenbonsai.com and Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent to resolve all conflicts derived from or related to its use in the Courts and Tribunals of Barcelona.Intellectual and Industrial Property greenzenbonsai.com, by itself or as an assignee, is the owner of all intellectual and industrial property rights of its website, as well as the elements contained therein (including, but not limited to, images, sound, audio, video, software, or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access, and use, etc.), owned by greenzenbonsai.com. Therefore, they are protected works as intellectual property by the Spanish legal system, applicable both Spanish and community regulations in this field, as well as international treaties on the subject signed by Spain.All rights reserved. In accordance with the Law on Intellectual Property, the reproduction, distribution, and public communication, including its method of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, is expressly prohibited without the authorization of greenzenbonsai.com.The user agrees to respect the intellectual and industrial property rights owned by greenzenbonsai.com. You may view the portal’s elements and even print, copy, and store them on your computer’s hard drive or on any other physical media, solely and exclusively for your personal and private use. The user must refrain from deleting, altering, evading, or manipulating any protection device or security system that may be installed on the pages of greenzenbonsai.com.